Have the account history to hand
Identify the contracting parties, the original due date, any part-payments and the last response you received. Keep supporting documents available for the file review.
When an invoice moves beyond routine reminders, Northline takes carriage of the account. A reviewed file, a formal approach and a clear record of what happens next.

An invoice number is a starting point. The agreement, the work delivered and the customer’s response determine the course a matter takes.
How we handle a referralIdentify the contracting parties, the original due date, any part-payments and the last response you received. Keep supporting documents available for the file review.
We outline the scope, fee basis and approval points before collection begins. You decide whether to proceed.