Questions about an amount
You can request supporting information or dispute an account. ACCC guidance on disputed debt
Correspondence & notices
Account support
If Northline has contacted you, quote the reference on your correspondence so the correct account can be located.
Enquiry desk
Respond to a notice
Tell us if you need the invoice or statement, have already paid, believe we have contacted the wrong person or want to discuss an affordable arrangement. You can also request a written response.
Independent assistance
Further support
Financial difficulty
Free, independent financial counselling is available through the National Debt Helpline on 1800 007 007. Visit the National Debt Helpline